Skip to content Skip to footer

Share this post


The Digitalization of Decision-Making in Retail and Fashion

Retail and fashion leaders share how they’re addressing their
most pressing retail planning and decision-making challenges.

The Takeaways:

1. New Balance’s implementation of o9 Solutions for supply chain planning automates manual processes, improves forecast accuracy, and provides greater visibility into their supply chain. Scenario planning capability helps optimize inventory levels, and balance fill rates across suppliers.

2. Canadian Tire is shifting its focus from micro to macro to better manage demand volatility and respond to consumer demand fluctuations. This helps them make more informed decisions about inventory management and production planning to mitigate the impact of forecast and receipt delivery volatility.

3. Efficient distribution planning is critical to balancing inventory levels while minimizing excess inventory and associated carrying costs. Leveraging technology can help forecast inventory needs and SKU productivity, optimize inventory policies to balance presentation values with weeks of supply, and avoid markdowns and lower margins that impact the success of new product introductions.

4. Keeping the customer at the center of transformation efforts is crucial in retail, and change management is critical to ensuring the successful adoption and implementation of new processes and technologies. Cross-functional teams’ buy-in, sponsorship, and good outcomes and outputs are important for positive transformative change.

5. A structured approach to change management is key, including understanding user concerns, getting C-suite buy-in, designing processes before selecting technology solutions, and having a clear understanding of the ROI. Additionally, defining metrics for success and measuring progress against them is crucial.

Share this post

Best practicesDemand PlanningDigital Transformation JourneyForecastingScenario Planning
Ashley Ward

Sr. Director, Supply Chain Planning & Reporting at Walmart Canada

Brady Coady

Associate VP, Merchandise Planning & Allocation at Canadian Tire

Gabriella Wortmann

VP, Global Planning & Operations at New Balance

Glenn Pascrell

Executive VP, Merchandise Planning & Allocation at Citizen Watch

Santiago Garcia-Poveda Maria

Global VP, Retail & Apparel Solutions at o9 Solutions, Inc.

Watch more of aim10x global 2023

Chakri Gottemukkala

CEO & Co-Founder

Sanjiv Sidhu


Mitchell Smit

Chief of Staff

Cross-IndustryAI/ML AnalyticsChange Management

The Future of Integrated Planning

Paul Polman

Former CEO and Co-Author

Feike Sijbesma

Former CEO & Current Honorary Chairman

Stephan de Barse

Chief Revenue Officer

Cross-IndustryChange ManagementLeadershipSustainability

Balancing Sustainability and Profitability

Pablo Isla

Former CEO & Chairman

Stephan de Barse

Chief Revenue Officer

RetailBest practicesLeadershipSustainability

Pablo Isla on the Key to Inditex’s Success

Pier Paolo Tamma

Sr. VP & Chief Digital Officer

Philippe Wolff

VP, Ind. Solutions, Discrete Mfg. Global Lead

Discrete ManufacturingAI/ML AnalyticsDemand PlanningDigital Transformation Journey

The Chief Digital Officer transformation story

Stanton Thomas

Sr. VP, Sustainability Solutions

Stephan de Barse

Chief Revenue Officer


Building sustainability into supply chain planning with the o9 Digital Brain

Vikram Agarwal

Chief Operations Officer

Aleem Bandali

Global Head aim10x Executive Council

Consumer ProductsChange ManagementDigital Transformation JourneyLeadership

Transforming planning and decision-making in brand manufacturing